Capital Microscope Services - policies for ordering, shipping, pricing, and payment.

Policies

Ordering

Shipping

Pricing

Terms

Damaged Items

Ordering

There are several ways to process an order:

On Line (your confidential information is protected by Secure Socket Layer [SSL] processing withich encrypts information you input.
By Phone (770) 422-3314 or (800) 377-4289
By Fax (use Order Form or your own purchase order)
By Mail (use Order Form or your own purchase order)
By E-Mail don@microscopesandmore.com

When ordering by school purchase order, please provide item model no., catalog no., discounted price, and a brief description of the desired item from our catalog.

Georgia residents must add 5% sales tax.

All products displayed in our catalog are unconditionally guaranteed. If you are not satisfied with any item, you may return it for refund or exchange. Please notify us within 7 days after delivery for return instructions. After contacting us, return items must include your order number and our order number on all correspondence.

Please contact us at 1-800-377-4289 if we can assist you in any way. We welcome your comments and questions.

Shipping

Free shipping on all school microscope orders. Products are shipped the best way. Normal carrier used is UPS or Fed Ex.

Product Pricing

Product pricing is available on the web for most items. We do everything we can to honor our published prices, however, sometimes price changes are mandated by our suppliers. All prices are current at time of publication but prices and product line are subject to change without notice. All prices are in US dollars. For educational and quantity discounts please contact don@microscopesandmore.com.

Terms

All orders are subject to acceptance by Capital Microscope Services, Inc. of Georgia. Minimum orders on parts $50.00.

Individuals: Credit Card - Visa, MasterCard or Discover, UPS COD collect. Orders from individuals (non-school teachers) must be accompanied by money order.

Schools: Signed purchase orders accepted for private and public schools located in the United States. Please mail or fax a signed purchase order to us. Purchase order terms are net 30 days. Schools may also order by credit card - Visa, MasterCard or Discover.

Industry: Credit card - Visa, Master Card or Discover, UPS COD collect. Payment terms of net 15 or net 30 can be established after a credit application check is completed, returned and approved.

Missing or Damaged Items

We do everything in our power to make certain that you receive your order promptly and in good condition. After receipt of your order:

Please inspect order as soon as it arrives.
Please contact us within seven days to report any damaged or missing items.
For damaged merchandise, please save all packing material for carrier inspection.
For UPS or parcel post shipment, notify us for instructions.
For freight shipments, call the freight company and request inspection. Forward a copy of inspection report to us and we will contact you concerning a replacement.