There are several ways to process an order:
- On-line. Your confidential information is protected by Secure Socket Layer [SSL] processing withich encrypts information you input.
- By Phone. Call 770-422-3314 or 800-377-4289
- By Fax. Use Order Form or your own purchase order.
- By Mail. Use Order Form or your own purchase order.
- By E-Mail. Send to email@example.com.
- When ordering by school purchase order, please provide:
- item model number
- catalog number
- discounted price
- a brief description of the desired item from our catalog
Georgia residents must add 5% sales tax.
All products displayed in our catalog are unconditionally guaranteed. If you are not satisfied with any item, you may return it for refund or exchange within 7 days LESS THE ORIGINAL COST OF SHIPPING. The item must be in brand new condition with all original packing. Customers must pay their own return shipping fees. For items over $1,500 there may be a restocking fee based on the item, please call for details.
Digital Microscopes and cameras can not be returned once item is openend unless product is deemed defective and qualifies for a replacement.
Balance returns- the units can not be used if exchange or return is requested. All Ohaus balances are subject to a 20% restocking fee. Please notify us within 7 days after delivery for return instructions. After contacting us, return items must include your order number and our order number on all correspondence.
We only sell/ship to the United States of America (US).
We retain the right to refuse any order.
Please contact us at 800-377-4289 if we can assist you in any way... we welcome your comments and questions.
- Free shipping on all school microscope orders.
- Products are shipped the best way.
- Normal carrier's used are USPS, UPS or FedEx.
- We only sell/ship to the United States of America (US).
- Product Pricing
- Product pricing is available on the web for most items.
- We do everything we can to honor our published prices. However, sometimes price changes are mandated by our suppliers.
- All prices are current at time of publication but prices and product line are subject to change without notice.
- All prices are in US dollars.
- For educational and quantity discounts please contact firstname.lastname@example.org.
- All orders are subject to acceptance by Capital Microscope Services, Inc. of Georgia. Minimum orders on parts $50.00.
- Individuals: Credit Card - Visa, MasterCard or Discover, UPS COD collect. Orders from individuals (non-school teachers) must be accompanied by money order.
- Schools: Signed purchase orders accepted for private and public schools located in the United States. Please mail or fax a signed purchase order to us. Purchase order terms are net 30 days. Schools may also order by credit card - Visa, MasterCard or Discover.
- Industry: Credit card - Visa, Master Card or Discover, UPS COD collect. Payment terms of net 15 or net 30 can be established after a credit application check is completed, returned and approved.
- Missing or Damaged Items
We do everything in our power to make certain that you receive your order promptly and in good condition.
After receipt of your order:
- Please inspect order as soon as it arrives.
- Please contact us within seven days to report any damaged or missing items.
- For damaged merchandise, please save all packing material for carrier inspection.
- For UPS or parcel post shipment, notify us for instructions.
- For freight shipments, call the freight company and request inspection. Forward a copy of inspection report to us and we will contact you concerning a replacement.